Frequently Asked Questions
Find answers about our services, the contractor supply portal, and how to get started.
What services does GORFOS provide? expand_more
GORFOS offers three core service verticals: Food Service (offshore and onshore provisioning), Shipping Service (cargo logistics and freight), and Transport Service (crew and equipment transport). All services are available 24/7.
How do I access the Supply Portal? expand_more
The Supply Portal is for registered contractors. You will need a Contractor Code issued by GORFOS. Visit /supply and enter your code to access your provisioning dashboard and submit requests.
What is the service radius? expand_more
We serve operations within a 100-mile radius of the Port of Galveston, TX. Offshore delivery pricing is available for platform and vessel deliveries within the Gulf of Mexico.
Are you USDA and Coast Guard compliant? expand_more
Yes. GORFOS is fully USDA food safety certified and US Coast Guard authorized for last-mile delivery within restricted port areas and international waters.
How do I request a shipping quote? expand_more
Visit /shipping-service/quote to submit a cargo details form. Our logistics team will respond with a quote within one business day.
Can I set up recurring supply orders? expand_more
Yes. Registered contractors can set up recurring supply schedules through the Supply Portal. Contact our operations team to configure a recurring delivery agreement.
What are your operating hours? expand_more
GORFOS operates 24/7/365. Emergency dispatch is available around the clock for urgent provisioning needs.
How do I contact the operations team? expand_more
Visit the Contact page at /contact, email support@gorfos.com, or call (214) 493-9744.
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Still have questions?
Our operations team is available 24/7 to assist.
Contact Operations